Winnie’s Wagtail Warehouse Terms and Conditions
I understand that I am solely responsible for any and all harm caused by my dog while my dog is attending Winnie’s Wagtail Warehouse  or is using any services provided by Winnie’s Wagtail Warehouse . I shall also be financially liable for any costs incurred as a result of any injury caused to another dog by my dog. Should a dog be injured by your dog and is deemed non-accidental then you will be liable for the insurance excess cost of £250. Winnie’s Wagtail Warehouse will cover the cost of veterinary treatment as a result of a non-accidental injury caused by another dog. This includes the immediate care and one post-op consultation.
I understand and agree in admitting my dog, that Winnie’s Wagtail Warehouse has relied on my representation that my dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
I agree to notify Winnie’s Wagtail Warehouse of any unwelcome, aggressive, procreative, or dangerous behaviour of my dog that has potential to cause harm to any other pet or individual.
I understand that during a normal dog play, owner’s dog may sustain injuries. All dog play is carefully monitored at Winnie’s Wagtail Warehouse to avoid injury, but scratches, punctures, torn ligaments or other injuries that may occur despite the best supervision. I realise that pads on paws may initially become sensitive or bothered until my dog becomes used to running on different surfaces.
I understand that Winnie’s Wagtail Warehouse is a place where animals co-mingle in groups and I am responsible for the medical treatment of any injuries or illness that my dog receives while at Winnie’s Wagtail Warehouse. I agree to pay all costs for my dog that may arise as a result of injury or illness, including veterinarian care and costs. I shall pay such costs as a reimbursement immediately upon pick-up of my dog or when the services have been completed.
I understand that if I fail to provide proof of current vaccinations or if my dogs’ vaccinations are found to be expired or otherwise incomplete, Winnie’s Wagtail Warehouse has the right to refuse service until current proof is provided.
I understand and agree that any behavioural or health problems that develop with my dog will be treated as deemed best by the staff at Winnie’s Wagtail Warehouse, in their sole discretion, and that I will assume full financial responsibility for any and all expenses involved. I authorise Winnie’s Wagtail Warehouse to obtain medical records and/or treatments for my dog in the event of injury or illness from my vet or from the closest veterinary clinic and I further direct said vet to provide such records upon request.
I understand that my dog should be castrated (if male and over the age of 12 months old) to enrol at Winnie’s Wagtail Warehouse – If your dog is acting aggressively and it is deemed by the staff at Winnie’s Wagtail Warehouse that in order for your dog to continue to attend Winnie’s Wagtail Warehouse then you maybe asked to have your dog castrated earlier.  Bitches must not be brought into Winnie’s Wagtail Warehouse when ’on heat.
I understand that even if my dog is vaccinated for Kennel Cough there is a chance that my dog can still contract Kennel Cough. I agree that I will not hold Winnie’s Wagtail Warehouse responsible if my dog contracts Kennel Cough while attending Winnie’s Wagtail Warehouse.
I agree to notify Winnie’s Wagtail Warehouse of any infectious and/or contagious disease or conditions my dog has been exposed to or is affected to or affected by. Such diseases and conditions include, but are not limited to Distemper, Hepatitus, Kennel Cough

(Bordatella), Parvovirus, Corona virus, Worms, Lyme disease, Fleas, Pregnancy, Infectious Skin Diseases and Intestinal Parasites.

I agree to take any necessary efforts or precautions to ensure that my dog is continuously free of contagious, infectious, or otherwise communicable diseases. I will report to Winnie’s Wagtail Warehouse, before arriving at daycare, any contagious, infectious or otherwise communicable diseases, and will not be allowed to bring my dog to Winnie’s Wagtail Warehouse, regardless of scheduled days, until the condition is resolved. Resolution is determined by Winnie’s Wagtail Warehouse.
I allow and consent my dog to being photographed, videotaped and/or used in any media or advertising by Winnie’s Wagtail Warehouse without prior approval by me. All such photographs, etc are the property of Winnie’s Wagtail Warehouse’. If you do not wish for your dog to be photographed then this must be given in writing to Winnie’s Wagtail Warehouse.
I agree to pay all fees set forth by Winnie’s Wagtail Warehouse and understand that I will be charged in full for my scheduled day regardless of my dog’s attendance and I understand I will be charged £10 for every 15 minutes or part thereof past the scheduled pick-up time.
I understand that Winnie’s Wagtail Warehouse is not responsible for any lost, stolen, or damaged toys, leads, collars, beds, tags, clothing or any other item left with my dog
I agree to bring my dog wearing a quick release collar. (if you do not have one you can purchase one from us). This s very important, as, for safety reasons, these are the only collars we allow at Winnie’s Wagtail Warehouse.
I agree to ensure my dog has eaten at least 2 hours before arrival at Winnie’s Wagtail Warehouse, so he/she has time to digest his/her food before all the excitement. I understand that failure to do so may result in Bloat, which is very dangerous. However, if you have requested your dog is fed during the day, they will be put on quiet time for 2 hours after feeding so they can digest their food.
I understand that if I fail to provide proof of insurance or if this cover is found to be expired or otherwise incomplete, Winnie’s Wagtail Warehouse has the right to refuse service until current proof is provided.
I understand and agree that each of the foregoing provisions are separate and severable and shall be in force and effect on each and every occasion my dog attends Winnie’s Wagtail Warehouse. This statement shall remain in full force and effect as between the parties until and unless otherwise amended or revoked, cancelled or superseded in writing signed by both parties.
I agree to the use crate should the need arise to isolate my dog for safety purposes- this would be for a maximum time of 1 hour.
I agree If my dog is being fed that I will supply food in a sealed plastic container/labelled with my dog’s name and feeding instructions

BOOKINGS

All bookings must be made by 6pm the day before the booking is sue to start and they must be made via the website or the app. Any bookings made after this time will not be accepted.

CANCELLATION

Any cancellations must be made at least 24 hours prior to the day of the booking. (prior to 7.30am on the day before). If you fail to cancel on time you will be charged the amount of the booking. If you fail to pay this within 3 days your dog will lose their place.